🚚 Shipping Policy
We ship to the US and Canada with a standard processing time of 1–2 business days. Shipping costs and delivery timeframes are calculated at checkout based on your location. Please note that we are not liable for delays or lost packages after your order leaves our facility.
🔄 Return & Refund Policy
We accept returns within 30 days of purchase for items in original condition with all packaging and accessories included. Custom or personalized cases are non-returnable due to their made-to-order nature. Refunds are processed within 5–7 business days of receiving and inspecting your return. Shipping costs are non-refundable unless the return is due to a defect or error on our part. To initiate a return, please contact us with your order number and reason for return.
❌ Cancellation Policy
Orders may be cancelled within 24 hours of purchase, provided they have not yet entered production. Once an order has been fulfilled, cancellations cannot be processed. To request a cancellation, contact us immediately with your order number. Cancellation requests received after production has started may result in a restocking fee.
💳 Payment Policy
We accept all major credit cards, debit cards, and digital payment methods through our secure checkout. Payment is required in full at the time of purchase to process your order. All prices are displayed in Canadian dollars (CAD). Payment processing is handled by our trusted payment processor and your financial information is encrypted and never stored on our servers. If a payment fails, you will be notified immediately and given the option to update your payment method.